Governance
Monitoring and Observations of Home Child Care Providers
- Learning Happens Home Child Care Agency will monitor each home child care provider to assess whether policies, procedures and individualized plans comply according to Child Care Early Years Act, 2014 are being implemented, as follows:
- Agency observes and monitors the home child care provider and the other residents living in home child care premises.
- Monitoring and observations will be conducted on an ongoing basis at different times of the day (e.g., morning, afternoon, periods of arrival/departure, rest periods, meal times, outdoor play periods, transitions, etc.)
- Records of monitoring and observations are documented on Home Visitor Report Form and Ministry of Education Standard Home Visitor Checklist.
- Agency collects feedback from families enrolled on an ongoing basis to monitor the quality of programming delivered.
- Agency reviews written documentation (e.g., daily written records, attendance records, etc.).
- Documentation of observations is completed at the time the observations are made. It includes concrete examples of observed compliances and non-compliance.
Follow-up
- Any areas of concern with an individual’s ability to comply with policies, procedures and individualized plans will be brought forward to the agency designated program lead.
- Designate program lead will address their observations through a review and discussion with the individuals observed and will seek to or provide them with supports to achieve compliance as needed (e.g. additional training).
Our kids have been going to Learning Happens Childcare Inc for over a year now. Shazia’s house is like a second home to them. I am falling short of words to mention the outstanding level of support provided by Learning Happens for our family. We will stay with Learning Happens for as long as we need childcare and would highly recommend them to other parents. They are trustworthy, caring, experienced, patient and professional. Huge thank you from a heart full of gratitude!
We have been extremely happy with Learning Happens as a whole. The office and staff are very professional, helpful and reliable. They only have the best care providers. Nasima is the caregiver for our 19-month-old son, and this was a fantastic match since the day we met. She is so professional and excels at providing structure for the children. She has a very big heart, is caring and truly loves all the kids that she looks after. Our son has a lot of fun at her place and is always content and well looked after. The program that Learning Happens uses will help your child learn and grow.